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Why is it that no other company has tried to rival Ikea? Why is this abhorrent Swedish meatball of Hell the only mega-retailer of cheap D.I.Y. furniture in the whole 'effin world? Why must I continue to go there when I hate, hate, hate it???
Now, some of y'all are probably offended by my stance, as Ikea lovers tend to rival European Michael Jackson fans in enthusiasm. Before you get your Skaaagenflagen curtains in a bunch, please understand that I, too am a loyal Ikea customer. But that's only because there's no competiton! If there was a better retailer of cheap furniture of marginal quality, I bet you'd join me there in a heartbeat.
The Top Five Reasons I Hate Ikea:
5) It's Too Damn Big.
There is no reason for anyplace in the world, short of an airport or college campus, to be that large. It's overwhelming. Every section manages to look exactly the same, though the products may be totally different. There aren't enough signs, arrows, guide dogs in the world to make Ikea easy to navigate, and I get lost each and every time I go. For hours.
4)Those Stupid Product Names.
As a reader pointed out last week, some of the Ikea items have common names like "Billy" and "Skimmer" (if "Billy" is a normal name for a flippin' bookshelf), others have crazy sounding titles like "Lycksele", "Bujursta" and "Jakkmaak". Are these Swedish words? 'Cause they sound like gibberish to me. And if they are Swedish, given that the rest of the labels and signs are in English, would it have been too hard to give the products English names? Or, as I would prefer, eschew the names and make it easier for us by labeling things in ways that help us, i.e. "Medium Dining Table with 4 Chairs: Dark Brown"? How the Hell do I look asking for the "Iskesele" chair? I can't even pronounce it and it makes me feel like a dumb American tourist.....but I'm IN AMERICA!!!
3) That Craptastic Restauraunt!![]()
Now, if the furniture is cheap as dirt, why would I expect good food? Well, when you have been lost in a furniture store for 40 days and 40 nights, you get hungry. In fact, the only reason they have that crummy cafe is to save them from liability in the instance that someone dies of starvation while trying to navigate the city of Ikea. That said, the food needs to be a lot better. Back when I was an Ikea newbie, I made the mistake of sitting down to a slice of veggie quiche and some sort of apple dessert. Within minutes of eating, I was nauseous. Thank God I didn't get the shrimp salad, which seems to be shrimp piled on top of mayonnaise and lettuce.
Quiche may be a bit too fancy for Ikea to master (though it's stupid easy to make). And nobody wants that freaky Swedish shit they sell. While a few people may get off on eating "authentic" Swedish cuisine in a Swedish store, the majority of us would rather have a (veggie) burger and fries. Maybe a nice bagel and coffee. Even better, they could partner with Subway or Starbucks.
And, if you haven't already, NEVER taste that lingonberry mess that comes out of the soda fountain. I got a very stern look from an employee for spitting it straight back out. It tasted how I would imagine a cat blood and grape juice cocktail would.
3)They Sell A Lot of Stupid Shit..... Speaking of that wack-ass food, why does Ikea think we need to take some home? Look at this foolishness:
Kottbullar: what an appetizing name. I know I'm a freaky-weird quasi-vegetarian¹ and all, but do you meat-eaters usually purchase meatballs when you do your houseware shopping? If so, you people are taking this multi-tasking thing way too far.
Yummy! Two brands of tasty, creamy, ingredients-unknown meatball sauce! One in Swedish and one in English!
Glogg?² That sounds like something an fairy-tale ogre would drink. No thanks, I'll stick to this swill.
2)....But Are Missing Some Needed Items. Ikea sells framed prints, pet beds, Christmas ornaments and Glogg.....so why don't they have tablecloths? This store is the size of 100 Targets, and yet they manage to have ONE effin' Christmas printed tablecloth. They have centerpieces, cloth napkins, plates....TABLES......why no extensive selection of tablecloths?
Meeting at Ikea corporate offices:
Chief Financial Officer: Fluggen flaagen neber noggin clothinaagen Grogg.
(Translation: We have over-extended our purchasing budget for the fiscal year; we have to choose between tablecloths and Grogg.)
Mr. Ikea: Billy gaagen a lisksis baaben Grogg. Meebi catblood naab bombdeed up Ikea.
(Translation: You silly man! How dare you waste my time with this meeting. The obvious choice is the Grogg. I will fire you if you show such inability to think constructively again. Now, go fetch me some of that delicious lingonberry juice before you end up working the cash register at the Iraq store.)
And, finally:
1) There Are No Employees.³
In a store the size of two football stadiums, there seem to be only 10 workers on the floor at any given time. And most of them are either busy helping people or busy ignoring you. I'm not gonna lie, that store is so big, I'd probably curl up under an ugly rug and nap much of my shifts away if I worked there. But I know there are some people in the world who enjoy customer service; why can't Ikea find them? I suspect that many of those people wearing the yellow shirts are actually customers who have been roaming the massive store for so long, they were forced to purchase new clothes. In fact, the real employees are probably wearing street clothes and walk-around confused as to why no one seems to need help.
Today's Ikea trip was hellish as usual. I walked around for so long looking for those non-existent tablecloths, I was on the verge of tears. I even broke out in to a few hives, a reaction to frustration I haven't had since I was a little girl. And one of the Ikea workers looked down my shirt. Didn't ask me if I needed anything, just took him a little look into Pleasure Island without my permission. I didn't even have on a particularly revealing top!
But I'm not even gonna lie, I'd have flashed him if he coulda helped me carry my purchases. Why does Ikea think that a dining table and four chairs can fit in to one box? What about people like me who like to shop alone? Would an extra box or two have cost the company that much money? A nice gentleman helped me get the box in to my cart, so I had no idea just how heavy it was until I got it outside. It took me five minutes to get that thing in my car, at which point I decided I would assemble the set outside in order to avoid trying to get the box in my apartment. I psyched myself up to do it the whole way home, but the cold temperature changed my mind. Eight more minutes of my life were lost to getting the box inside.
Oh, and as I was leaving the maze they call a parking lot, I ended up in front of the Holiday Inn. Why the devil is there a Holiday Inn in the Ikea parking lot? Do hotel-goers find the room furniture so tacky that they run to Ikea to purchase something better? Or do Ikea-goers need to stop and rest after such a treacherous journey?
Dear Mr. Ikea:
Glibbin glaagen jaasjkmash isks billy rusks!
(Translation: Screw your store, dude! I hate you and your stupid-assed food and your worthless employees! Die, you fiend, die! How dare you rob me of so many hours of my precious life? Die, die, die!)
And your little Glogg too,
Sister Toldja
¹-I can't quite kick the fish and shrimps!
²- It's actually a spiced wine; the Ikea version is non-alcoholic, rendering it even more useless.
³- What's wrong with this picture? I'll help you out: "We are.....simple"?
Monday, November 20, 2006
Ikea: My Vietnam
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31 props:
OMG Sistatoldja! You are dead on with this comment. You are so right. You always seem to put into words what we (black people) are thankin'!
I think you have summed up my aversion to stores that are the size of small universities perfectly!
I'm howling with laughter! As an IKEA fanatic I'm cracking up because you're right on the majority of your points. I too often shop alone at IKEA and have trouble getting the big items into my car but manage to get them into my civic coupe which in itself is a miracle. What I've done to combat the where in the world is everything at IKEA is to go repeatadly to the same store. I know the college park location like the back of my hand now. Oh Target has some DIY furniture that's comparable to IKEA and World Market has a slightly more expensive version.
Lenzy- Wow, that is very generous of you. Thanks!
Acolyte- You are a wise man.
Honest-Thanks for reading, I'm gonna check your blog out now! I was, in fact, talking about the College Park location. The Target stuff is a little pricey for it to be DIY and Target, lol. At least the really cute stuff was. And girl, I have a little bitty VW Jetta myself!!!
Completely on the money. The used to sell silver-eqsue flasks. I went to find one back in October. They stopped selling them. But they still sell 78 versions of the same ugly ass picture frame. go figure.
Ummm, the meatball confections must be a new thang cuz the last time I was there they ain't had ner a morsel of food for a sista. Case in point. I ain't been there in a while, because I hate it just the same!! ;)
This is one of the funniest blog posts I have EVER read, I was nearly pissing my pants reading it out loud to my girlfriend! Thank you!
I've never been to an IKEA, we don't have that here in my town, I can't wait to go and expierence this marvel!!
What timing! I went to an IKEA today in SoCal for the first time in many years, and almost wrote a post about it. My experience there was mostly positive, although I must admit to having a soft spot for things Swedish. I have visited good friends, stayed with families and had a romance in Sweden. So, the sight of those Swedish flag colors on a big box store puts me in a different frame of mind than you. The Swedes are an odd people, and the things they make and the stores where they sell these things reflect these oddities. SAAB automobiles used to have the ignition on the floor. I do like the little touches at IKEA, such as the lockers and yellow bags when you walk in, and the shopping carts on each floor. I was able to find enough very American employees gathered around the work stations. I didn't try the food, since it reminded me of cake topped with shrimp on my last visit, but it did spur me to do some imitations of the Swedish Chef from Sesame Street!
Ikea is evil. I'm glad someone finally noticed. And who the hell would put anything near that blasphemy known as Potomac Mills? Mmmm, Satan?
I'm usually too tired to go to the Cafe after shopping.
additions to the list (from a recent trip):
6) My pressed wood bookshelf weighs more than my couch (which is made of the same material as airplane pillows)
7) You never know when you are actually going to get the things you bought. (45 minutes from the time I paid for it until the time they brought it up front)
8) there is no effen way to get directly from anywhere to anywhere. it's like being a rat in a maze.
9) the "disposable Swedish furniture" is not even made in Sweeden -- the stuff I got was made in Slovakia. Would love to see that translation dictionary.
Sister..Great blog, first time visit to it as well. Right on the money about IKEA, even though I must admit I do like FEW things there but not very much. I prefer the small accessories and "knick nacks".
First of all, I go to the College Park location, and the "service" sucks. The checkout lines are long and the self checkout is useless.
I believe they have designed the stores to deliberately steer and keep customers from the exits, and this is very frustrating and aggravating when the store is jam packed. When I do go, I go on a day off from work, or very early on a weekend. I never go on holidays such as Memorial or Labor Day weekend, as it's insane.
It seems IKEA is becoming a dominating force like Wal-Mart and Starbucks, but on a lesser scale. If you are really into home furnishings, may I suggest West Elm in the newer wing of Tyson's corner? Not a huge store, but a nice selection of furniture and accessories, and you won't spend half of your time trying to get out, lol.
Gotta agree with the masses here, this is one of the best (and funniest) postings I have ever read. And it's funny because it's true!
Freakin' craptastic IKEA, why do you taunt us so??
Oh, I am so there with you! I absolutely HATE Ikea with a hate that can only have been born out of Ikea being possessed by the very Devil himself. That store causes no end of frustration for me and I do everything I can to avoid the place. Unfortunately, the guy who renovated my house before I bought it from him chose to renovate using Ikea cabinetry. I've spent the last nine months cursing his name. (I just blogged about why Ikea sucks over on my blog, too, btw. There must be something in the water where that horrid place is concerned.)
By the way--your command of Swedish is spectacular! Hurgen snurgen foger doergen (translation: this blog entry rocks!)
@ Hostess: A flask? Dang, and I've been wanting one!
@ Nikki: Girl, you do NOT want that food! LOL
@Ar-Jew-Tino: Thanks for reading, and love the name, btw.
@ Juiicy: Wait till you get one nearby....that excitement will FADE!!!!
@ Media: The Swedish Chef!!!! LMAO!!!
@ Darth: Oh no! I didn't even know there was one out there! I always go to College Park. I bet its worse.
@ Recent Shopper: On the money with those!!!
@ Miss Scarlett: It's best you don't eat until you leave.....trust me!!!
@ Mmafan: The tragic College Park location is my nearest one. UGH!!!!
@ HoneyKBee: THANKS!!!!!
@ Janet: Ikea home fixtures????? Oh, nooooo! I'm sorry to hear that! And thanks!
College Park is also my closest Ikea. I've actually had a semi breakdown there. I had first moved to the area and all I wanted was a bed. (I had been sleeping on an air mattress for a month, then a couch for 3 months before then.) I asked 3 people at least 10 times if the everything I was after in stock BEFORE I went off to retrieve it. Turns out, they were missing a crucial component to my bed and the customer service guy could not manage to tell me when the part would be in.
So, in conclusion, IKEA made me feel like an idiot, and gave me mental issues. (Yet, I still shop there too.)
Let's not even discuss what happens when you load up your truck with purchases only to discover one of your packages is missing...logistical nightmare.
Hysterical!
I worked for IKEA for 10 years. Yes, the stores are big and yes the products are named. The founder has dyslexia and it's easier to remember "Billy Bookcase" then "Bookcase 345-732-09". Some products are named after places in Finland and there are other themes.
One more thing, it's IKEA not Ikea because it's an acronym. It's Ingvar Kamprad's initials and the first letters of where he lived in Sweden.
I hear your complaints and have heard similar. But if you hate it, why go back?
Ikea sucks ass! My husband and I recently had the genius idea to purchase a set of kitchen cabinets for a rental home. Shortly after ordering them we got a call from a complete stranger saying that Ikea gave them our Ikea personal file. Ikea handed out not only our home address and phone number, our kitchen cabinet order, and copies of our credit card and driver license! Fortunately the person was honest enough to return them to us. When we went in to bitch at them, the sales clerk looked at our cabinet order and looked at the diagram and realized that we were missing three cabinets and two sets of doors: one being on back order until only God knows when. Those were ordered and we were told we had to keep calling back to order the set on back order. We then received a phone call from the company that would be installing the counter tops saying we needed to pay more money and go pick out our granite slab, which is funny because we did not order granite! When all the cabinets were assembled and installed we were missing a ton of the small important pieces and oh ya…more cabinet doors. Not to mention that one of the cabinets was the wrong size and we had to take it in and exchange it. I could keep going with all the other problems we had but the truth is Ikea sucks ass!!!!!!!!
I know I'm late as hell, but this post is too funny!
I used to work at IKEA, and it was the worst 2 years of my life! To this day I don't see the fascination with IKEA-the stuff is alright, but why do customers
-turn the visit to into a 'family outing' where people are queuing at the door waiting to get in and then have breakfast, lunch and tea (dinner to us black folk)in the store??
-buy the biggest items to fit in the smallest cars and get mad cos I won't put my back out tryna get that s**t in
-come on a bank holiday or Sunday when it's the busiest and complain the queues are too long when EVERY TILL IS OPEN!!! Come back another day dammit!
Ligonberry is NEVER nice to drink-or eat....nope, not good!! You got the description down! lol-that was funny! Oh, and them meatballs are goooooood (trust!!) as is the apple cider! yum!! Do y'all have the infamous hotdogs over at that IKEA store? Over here, people will cut off their right arm for one of those bad boys......
Interesting to see that you're grips as a customer is very similar to mine as a (former) worker!
hi...i found this article via the black blogger awards site and could hardly forward it to my friends for laughing so hard. awesome post!
Ingvar Kamprad, the founder of IKEA used to be a member of the nazi party when he was young. Of course, he's beend regretting it publically. But I'm not too sure of that...
hahaha.
how fuking sad.
Ill tell you something now you pathetic people,i work in customer services call center for ikea,there only call center and deal with people like you day in and day out.
im 17 years old and i can appretiate how ikea works,its obvious you are too immature to realise.
i actually find it funny how you all slag ikea off,but u still go and shop there.hahaha
you do not realise how many times customers like yourselfs have talked to me on the phone and said how stupid it all was,and asked me the question i must hear 100's of times a day "do you no how far ikea is from where i live!?" when asked to return to store for refund/exchange ect and the answer i would love to fuking give you all is "Dont Fuking go then,there is plenty more friggin furniture stores closer.Try argos."
and i despise it when people ring and becuase they have a faulty part or something damaged they expect us to deliver a new one out,hahahaha
hahahahaha
you fuking losers,not in your wildest dreams.
imagine you went to buy a pair of shoes,you got them home and realised they were faulty,they had a scratch or something you would call them and demand they deliver you a new pair out you would simply take them back with the reciept and that is all ikae asks for as well.
get a life,its furniture.
its a luxary.
fuk off
Ikea is satan. Its evil, twisted and devious in its service. Its also very stupid for inculcating immature and high-handed values into its employees ( as so aptly shown in the previous post :P).
I love the spellings of their product names and also enjoy reading what their employees write in public forums. :D
Too funny. I believe the founder of IKEA made some sort of devil; that's the only way I can comprehend it's widespread appeal.
Did you ever notice that people consider IKEA "cheap"? Um, there must have been a massive discovery of oil wells by the po' and broke in this country, because a $1000 dollar bedroom set isn't "cheap" to me, especially if the shat breaks in a year or two. The crazy thing about IKEA is the $4.99 lamps and $10.00 tables you buy from them are still kickin' strong 5 years later, but your $899.99 Fagelbo couch done gave up the ghost after a year. Bah, fooey, and spit!
For the last two days, I've been trying to disassemble a Fagelbo sofa bed. The damn thing was a nightmare to assemble in the first place and here is why : although it comes in two variations, IKEA produced a manual for only one model. So, 50% of customers get stuck with a set of instructions that can't be applied, unless they are read with a mirror. I used to love IKEA stuff but now, I'm not so sure about it.
Their products are great when they are small (tables, chairs, etc.). As soon as they grow big (sofas, beds, drawers, etc.), so does trouble.
I don't know about your town, but in Montreal (Canada), IKEA is located in a place that's suitable only for car owners. It's highly impractical for those who rely on public transportation (bus, subway, ...).
Now, I'll try to dismantle the Fagelbo gozilla.
"In fact, the only reason they have that crummy cafe is to save them from liability in the instance that someone dies of starvation while trying to navigate the city of Ikea."
I LOVE YOUUUUU!
Yes yes YES!!!!
*raises hand* Am I the only person here that likes Ikea? I normally hate shopping and would rather stab myself in the eye with a sharp stick than go to the mall. Yet, Ikea does it for me. I can be there for hours.
Another option is coming... The name: Domus (www.domus.sh). Better in all the things you have talk about but mainly, without those kind of suppliers in the 3rd world who employ childs 20 hours a day for 3$ each week, without weekends.
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